I'm sure there are a lot of these sort of complaints, but I will create another one anyway. For a company that is supposed to install fixed-lines as a core business, Telkom appears to fail miserably at what they do best (or worst in this case). I ordered a telephone line to be installed in Jan of ...
Hi, My telephone line was installed on the 18th thanks to PAM PILLAY. The CSR that was assigned to my case. She was extremely helpful and I have to commend her for keeping calm and collected throughout communications (Even if I got somewhat Loud). You need more people like PAM, she was truly great ...
Yes, the saga continues. Whilst Telkom technical seems to be quite on the ball, it's admin is a shambles. Experience can only lead one to believe they are either indifferent, incompetent, or both. When eventually getting my ADSL line, a username was issued with a space character in it. From a ...
I haven't received a single statement from Telkom for the last 3 months!! I have checked online to see how much I owe etc (said I owe 0 when I last looked), since I have not received statements via email or post. I haven't received a single phone call to inform me about the outstanding money or ...
Our phone line has been crackling for over a year - and is so bad that we have to put it on speaker to hear the other person talking. Telkom had previously tried to fix it, but couldn't find the fault, so we just learnt to live with it. Then we recently called regarding a different service, and the ...
Reported faulty line 22/4. Static on line, strange sounds like open line, and fax in background and internet goes on and off. Last update on Telkom side the 22/4 when I reported bad line. I try and call every day but get the same computer voice "Fault locked with Telkom" "Last update ...