Yes, the saga continues. Whilst Telkom technical seems to be quite on the ball, it's admin is a shambles. Experience can only lead one to believe they are either indifferent, incompetent, or both. When eventually getting my ADSL line, a username was issued with a space character in it. From a ...
I haven't received a single statement from Telkom for the last 3 months!! I have checked online to see how much I owe etc (said I owe 0 when I last looked), since I have not received statements via email or post. I haven't received a single phone call to inform me about the outstanding money or ...
Our phone line has been crackling for over a year - and is so bad that we have to put it on speaker to hear the other person talking. Telkom had previously tried to fix it, but couldn't find the fault, so we just learnt to live with it. Then we recently called regarding a different service, and the ...
Reported faulty line 22/4. Static on line, strange sounds like open line, and fax in background and internet goes on and off. Last update on Telkom side the 22/4 when I reported bad line. I try and call every day but get the same computer voice "Fault locked with Telkom" "Last update ...
Here goes nothing! So our adsl line is still off, we made an account payment on the 20th of April, the call centre opperators send through what they call an email to the department that must activate the line about what they say 10 times. Only to speak to an opperator named Annetjie to find out ...
My ADSL has been almost unusable since September/October 2012. The speeds are terrible and the packet loss is severe. According to my router statistics there is also a humongous amount of errors being received from the exchange (HEC errors, Super Frame errors, CRC errors etc.) On one weekend my ...