I received a response to my last report by the Telkom escalation center, asking me to e-mail them the correct account number although my account number was clearly stated in the report. Secondly they did not supply an e-mail address that I could respond to. To me this is looking like a delay ...
Im sick and tired of Telkom's... i installed a 2mb uncapped line and realized i needed to upgrade it i then foned Telkom and asked them to do it for me which was somewhere in the middle of the month they then advised me to rather change it at the end of the month so i do not get billed for it at ...
My new adsl package has been activated on the 20th of March. On the 20th I called the activations department to get my internet up and running. I asked for a 2mb uncapped packed and somehow was actived on the 20 mb vdsl package with out being told I was. About 2 wees later I received a sms from ...
I have cancelled my Telkom line on 17 March 2013 via the call centre. I was told I have to give 30 days notice. On a previous occasion I wasn't required to give 30 days notice and I was never informed of this new requirement by form of notice either when I signed up or afterwards. In terms of ...
I have reported the faulty line since November 2012 and to date it hasn't been resolved but they have been charging me every month and they have send their lawyers to collect their money for the services rendered by they didn't render any service since November 2012 and I am not prepared to pay ...
Our internet stops working around 5:30pm, and only starts working again at 12:30am. This has been going on everyday, for the past 8 months. We have no internet at all on the weekends (Saturday or Sunday). I have called Telkom and complained as much as I can, with no resolution. They did eventually ...