On 10.04.13 I called to report a fault. I spoke to Ilana. She said she had checked our lines, there was no problem, and couldnt give me a ref no as no fault had been logged. The problem persisted. On the 16.04.13 I called again and spoke to Stanley. he gave me ref no: 1023210212, but also said he ...
Could Telkom please tell me why I am paying R500 per month for a R499 contract. If u have 500 000 persons on your books Telkom is making R500 000/ month extra ...
I have logged a call with Bytes technologies on Saturday the 20/04/2013, who in turn logged a call with Telkom for a System failure in Sandton. Today, the 22/04/2013 when the problem still had not been resolved, I gave Telkom a call, and according to them, their call has been closed - when I phoned ...
On the 19th of April, I logged a request for a technician to come out and fix the jack unit which is broken, informed the call centre agent that she is to please inform the technician to not come un-announced as an arrangement needs to be made for someone to be home. Monday I call the agent and she ...
I have reported the same faults on my land line every 2 weeks since October 2012. I am experiencing a crossed line, followed by NO LINE AT ALL when Telkom responds! I am a Medical Practitioner and need my land line. My name is Dr V Guyon Fry, my 'phone number is 0116465106 and the latest fault ...
I received my bill last week still showing that im being charged for my line that is not working. No one has contacted me since to advise that its working. I want answers and someone needs to call me on 0215276308. I was promised a refund on R500 and then I see that I get a credit on my bill. The ...