I have reported my ADSL/Internet since Feb, got the following refs: 627CWK270213, 322CWK110313, 72CWK300313, 157CWK070413 & 604CWK290413 which will be outstanding for a month next week. I cannot report another fault until the last one has been closed. In the mean time my service is absolutely ...
I have to write to HelloPeter again... Telkom responded and gave me an escalation number, but as I suspected their pathetic service department hasn't taken any action to resolve my issue. Telkom, please get yourself into gear. You are my service provider, it's in the contract that I signed when ...
Irregular activities occurred on my mother's new ADSL setup which resulted in excessive data usage to the extent of over four times her capped premium. In retrospect the entire ADSL activation process was suspect and warrants investigation to identify the root cause by process of elimination. I ...
I'm a bit surprised how Telkom can still be a giant on the market with the kind of services they supply. First of all they now have the worst call centre which even the Home Affairs one surpasses. U have operators who answer calls only when they feel like it. I have requested a month ago to have my ...
On the 15th of May 2013l I realised my phone lines were dead, I contacted Telkom regarding this matter, and was told it would be resolved in 2 days. Ten days later it has not been sorted out as yet, despite my daily calls to Telkom and my request to the supervisor who promised to contact me with ...
This is the second time that I am forced to complain about telkomsa not terminating my contract after I instructed them to do so. In 2012 I moved from Kroonstad in the Free State to Centurion in Gauteng, it took me several phone calls, an escalated complaint, a hellopeter complaint and 6months to ...