I have a problem regarding my downloads i get a ref number it gets escaleted to a specialist, i wait a few days no reply i call get promised someone will phone the same day. To no surprise no one calls i call back speak to a consultant that he emailed the department to assist me someone will call ...
I have been trying for the last week to get my DSL working, no one can give me answers, and no one has tried to fic the problem, well done Telkom. Can you just fix my DSL so i can work. ...
Hi, I have been trying to call the store for the past two hours, it either just rings and rings or otherwise it is engaged! Surely a business should be reachable, at least having someone answering the phones? I can't understand it! ...
I called to cancel my account and was told to draft a letter and email it. 3 weeks later i call in again only to be told the email i sent to is for residential and not commercial and to then fax the letter. So i do as such. I then receive a bill and phone in to enquire if my account is now closed ...
Around the beginning of October last year our residential line went down due to a neighbour cutting down branches in his backyard where the Telkom line is connected on a pole. The problem was reported to Telkom with ref. no. 220CTK131012. Only after about 3 weeks the line got "repaired". ...
My wife and I own 'n medical practise and I do all the payments and managing of our medical practises. The account is in my wife's name but she has previously inform Telkom that I have authorisation on the account because I'm one of the owners in the business, so I phoned Telkom Business to query ...