Hi, I was told that the line installations fees are R900, now I am only being credited 495?? Also, My line has been suspended again, despite having paid an amount of 800 on the 27th of May. I need my line up and running ASAP, I don't have to the entire amount that you claim I am owing, I will need ...
I have had 5 calls from the number 011- 995 0000 and when I try to phone back, it says the number doesn't exist. I would have answered the call but i was at gym first 4 times and last time was asleep at 9:30, please can somebody tell me who they are? ...
I moved to a new place of residence in December 2012 and cancelled my ADSL subscription and Telkom line at the beginning of that month. i then applied for a new line to be installed at my new residence which was never done. Since then Telkom has deducted monthly installments of R200 per month via ...
I have a 1meg adsl uncapped line and usually run at 700 kbps - 950kps speed (download) each month i pay my account without problems. recently i get only 380kbps download speed, i phoned telkom and reported the fault, they sent a tech out to look at the problem the hole afternoon. the problem ...
I want the callcentre agent disciplined, and a formal telephoniucallic apogoly from the very same callcentre agent, non neigable!!! I arrive home from the office, immedaily my landline rings, callcentre IVR says please hold for a call. Agent come to line, intoduces herself to me, quick, and ...
I have been trying to cancel my Business Telephone line and Internet services for the last 2 months with no luck. I have spoken to more than one consultant weekly after been holding for more than 30 minutes at a time, I have requested online that a telkom representative give me a call in order to ...