I had a Telkom 2mb capped ADSL line installed 3months ago. I have never achieved more than 0.5Mbps download speed on this line and it intermittently drops connections. I have spent around 2hrs on the phone this morning trying to get someone to help me. I have faced a whole lot of phone system menus ...
After making an order for adsl installation (CM 928319) and receiving an SMS saying it would be done by 8 May, I later sent 4 messages, one to each of the persons responsible and one on the website and have received ZERO feedback! It really that telkom are the only people who can install such lines ...
Ref: my escalation reference number ARS 226964 (6 May 2013) My problem with Telkom Internet has been solved, to THEIR satisfaction! I have given up and cancelled my account. Telkom was 100% of no help! I wasted almost 10 GBytes for checking and testing. Not a single file could be downloaded ...
I have the Telkom Simple Plus package which should give me 2MB of ADSL bandwidth. Most of the time my line is so slow that I cannot even load [URL Removed] to check what the actual speed is. Even gmail is not able to work properly. When [URL Removed] does load it normally shows speeds below ...
I have been fighting with Telkom for roughly the past month with regard to my ADSL line. I either have intermittent service, a slow line (384k as confirmed by speed tests and the Telkom call centre) or absolutely no service at all. I have called Telkom to report/complain about this on numerous ...
After my last complaint the cables where magically, first time in ever in 5 years, the line is now faster after being down for 4 days but has the same problem, so here it is if you guys don't have this fixed by Friday the 31st i will be moving to Neotel they may not have your line speed but I'm ...