Just called the 10217 call centre to log a faulty Adsl line for our Kimberley branch I'm situated in CT. I log all calls for all our offices nationally so this was not the first time I did this. I spoke to Jan Vermeulen who refused to log the call as I was not based in Kimberley * I had done all ...
I am beyond frustrated with Telkom. I keep reporting a fault on my business line - on a weekly basis - It's been 3 months since the first complaint, and our telkom line is still not working. Clients are getting annoyed with us and we are losing business big time. I cannot afford this!!! What is ...
In October I ordered a Line from Telkom and I was told that the line will be installed in March 2013 which never took place what so ever, so I called Telkom in May asking them about this and nothing has been done so I ordered a new line and asked the call centre agent if they do have infrastructure ...
Will like to know how many south Africans are be rob by Telkom billing department??? if you phone in for a despite how lang do they take to fix it and if your line don't work or if its off for six months thay still charge you in full where i will like to know way and do they do this to all they ...
Since February this year my internet line's download speed has been extremely low and my line's ping has been frustratingly high at night during the weekdays and throughout the weekend. I have spent many months on the phone as well as emailing both MWeb and Telkom without much success. Each blame ...
A kindly provided "Escalation Number" ARS 227805 has reference. After a week, still no feedback. What does escalation mean to Telkom? Where is the customer service, the professionalism? Probably typical of ANY para-statal: No Performance because no consequences. Nobody is willing to take ...