My ADSL has been out of operation for almost two months and every time I contact the service centre I am told a different story: Repairs in the area are being carried out or upgrading the lines or a technician will be sent out to the box - all are followed by "it should be sorted out within a ...
To whom it May Concern: I reported that my home telephone line was making funny interference noises as well as my internet not working on the 17th May 2013. A technician came out on the 18th May 2013. He checked everything and said that there is a problem on the exchange or something and will be ...
In december when I left KZN, i gave notice on my telkom account. They gave me a reference number. Received bills for 4 months after, they just did not listen or close my acc. I reported this on Hello Peter in April. Telkom called me and advise the account was closed, and I should expect a refund. ...
We have been without a service for the last 2 weeks and have just been informed that we will be without the service for another month! This is unacceptable. Having enquired of the renewal of our telephone service, telkom has informed us that the service will only be restored only by 10/06/2013. ...
On 14 May I reported a faulty tel line. On Sunday 19 May a technician phoned at 10h00. I said I will be at home at 16h00. No one came. I reported the faulty line at Tygervalley, on the internet, and my husband reported the poor servce on Hello Peter a few days ago, still no reponse. It is ...
I logged a call in April regarding the faulty line that was fix and the very same day my ADSL could not work. I reported the fault was logged and not once have I received a feedback from Telkom. I received a call from quality assure asking me to rate the level of service while my issue was not ...