I have suffered through the worst experience (except death) once again in dealing with Telkom. At first I had to order a line for my new house (it had an existing line in the house). This took three weeks (it took the tech literaly 5 mins for the so called installation). I then order a 4meg adsl ...
I have put in notice to cancel a telephone line for 3 months now!! I have sent 3 emails and called about 5-6 times in 2 months. Its such a simple task yet they are unable to do it! I have been waiting for a superior to call back and yet again no one has contacted me or is able to help. This is ...
On 02/06/13 @10am we called Telkom to report a fault on our line and spoke to a guy by the name of Denny who logged the call he said that they would be send an sms with a reference number as proof that the call is logged, after 30min still no sms we then called back and spoke to a Promise who asked ...
I'd like to know when the Telkom W/Ender Plan was added to my account - when opening the account I specifically stated it would mainly be used for ADSL, I did not request options such as this because its not something I require as we hardly use the phone. The only reason I picked it up is because ...
I supposedly have (and are charged for) Telkom's Fastest DSL service with speeds of 'up to 40Mbps". As far as I recall, the saga is as follows: 16 May reported loss in ADSL service (Ref 933CRK160513) 19 May service restored 21 May reported loss in ADSL service (Ref 18CRK210513) 22 May service ...
My partner and I entered into a contract with Telkom for internet and landline package. This contract is for 2 years. They came to install the line yesterday (03/06/13). The technicians referred us to their offices for the landline telephone as they are no longer allowed to come with the telephones ...