I was in arrears with my Telkom Account and my service was suspended. On the 10th of January I paid the outstanding amount and my service was re activated. 15th of January get contacted by Dmi Attorneys asking me to settle the account, which I informed them was done. They said a balance of R280 was ...
The day I I signed up for ADSL the problems began: The forms we fill in are outdated, wrong speeds etc, but we HAVE to sign it saying information is correct! Technician doesn't rock up. Next time technician comes too late to do the job, Supervisor couldn't even get hold of technician. Getting told ...
Why do we pay Telkom for servires that we are not getting. I've been strucling with my internet for 2 years now and Telkom's says their busy with upgrades. I'am paying every month. This is bull Sh@#. ...
We moved so changed address, i was told that they cannot move the line as the lines have been and it will take up to a year to replaced. so i cancelled (even though they tried to convince me to keep paying and not have any internet). I called back to find out why they are billing me. oh no it is ...
Our business currently has 3 voice lines with Telkom. We moved premises on 01 May 2013, and therefore we requested a cancellation of the above lines at the old premises early April 2013. After not receiving any feedback from Telkom, we repeatedly sent requests to the fax number (0880313633505) as ...
In March I gave notice of cancellation of my data service through Telkom (30 days notice, I might add). Three days later, our ADSL AND data service were cancelled. This problem was rectified a WEEK later. Furthermore, I was billed for April charges and not given a credit for the period my internet ...