We moved home on 31st May and on 15th May, put in a request for Telkom to come to the new place to install a new phone line. This was confirmed and I took the day off to be at home for the installation. Because i am a contractor, i do not get paid for the time off. Low and behold, they do not ...
Unable to report a ADSL problem to Telkom for the past 2 weeks i am calling the call center number to report a adsl problem 10210 the system takes you through all the questions and promps and when it needs to connect you with an operator the system just cust of your call THIS IS VERY FRUSTRATING AS ...
Hi, i have been trying to cancel telkom from january 2013, we are now in June and Telkom is still deducting money from my account and this matter still isnt resolved... why do i have to chase for my money, their call center staff doesnt know whats going on everytime i call in, i gave my one months ...
My father passed away during November. Since January I have been trying to change the account holder and banking details for our phone via the telkom helpline, with no success. The personnel working on this helpline is very rude and incompetent and I get referred from one person to the next with no ...
My account was cancelled in December 2012. Telkom never cancelled the account and kept on billing me. I lodged a complaint on Hello Peter, and Telkom responded but STILL they have not sorted out the account. They only credited me R470 and I still had to pay over a R1000.00. I do not know how this ...
After several (months and months) complaints about three of our lines, Telkom finally sorted out the problem in the last week of May 2013. But the head line, (012) 809 9800 was still faulty and they knew about it and said they will come and fix it. And after that day I did phone Telkom almost every ...