My Telkom line has been 'open' (no dial tone) for the last week. A fault was logged last week and whenever I call in to query the status I am told that the status has been raised to urgent and that someone will come out to fix the line. Its been a week and I have only had the single sms confirming ...
I have a 1mb ADSL line with Telkom. I literally report a fault every week for the past year, because there is a problem in my area. A fault gets logged, temporarily fixed, and within 48 hours I am either sitting with no connection or an incredibly slow (unusable) connection. I wrote to Telkom (via ...
I took out a Telkom Simple deal. The deal includes a Huawei 3G dongle which i collected at the Telkom Direct store in Cape Town CBD (5'th June 2013). Got home plugged in the dongle only to find that the thing is faulty... at this point i am slightly upset but acknowledge that sometimes things like ...
Reported the fault, received a ref number, telkom technician arrived 1 week later only to established the fault to be on the pole. It started to rain and he left saying that he would be back as soon as the rain had subsided. After daily calls to the automated call center to date he has not been ...
Telkom seems to have a system which prevents effective communication of faults. We first logged a fault report about slow ADSL line speed in April. We are researchers so fast functioning internet is core to our business. Downloads time out, internet pages don't load. The slow internet speeds have ...
Complaining about Telkom in this country has been a joke for many years now. What's frustrating is that they think it's funny. Once again, I have been without internet, 3 days so far, and everytime I contact Telkom all I get is the same reference number time and time again. I'm not sure what I'm ...