Our landline has been down since Thursday 30 May which means we have had no working telephone or internet. We tried to log a report (0126544943) but can't as a fault has already been reported (165BTK100413). It is very frustrating as nothing has been done for almost 6 days now. I do not understand ...
Trying to get a new line but Telkom says I have an amount outstanding from 2008!!! on a line that was closed, so then i offer to make the payment to get it sorted so i can get the new line but they cant give me a reference number to make the payment, so they tell me to call legal, legal phone line ...
I have a billing query which spans from April 2013 until now and no one seems to be sorting out my account. I initially wanted to cancel the service in Feb 2013 "Telkom Simple" due to the changes on the usage of my internet where my internet usage only lasted 7 days but before I could use ...
Phone 0398320230 reported 10 May 2013 reference number 521CZN100513 fault escalated 16 May N519655 fault escalated 22 May fault escalated 27 May Visisted Liberty Midlands Mall 29 May spoke to Nokuphiwqa Madonda. Received email 30 May informing me Enginner waiting on 500m fire oiptic cable and would ...
Where do I start, I logged a call last week regarding my emails that I send out is giving me an error "Sender address rejected: SpamCop TOS - SAIX Ref: S1720 Blacklisted for SPAM, So i get told that their is a problem on Telkom's server that is why my emails are not going through, They gave me ...
I had a 24 month broadband contract with Telkom which came to an end in May. I contacted them 3 months ago to cancel the contract after which they informed me it will go on a month to month at the end of May. When I phoned them end of May they informed me that they need a 30 day notice period which ...