I Live in the upper tongaat area on the north coast of KZN, I have a telkom line which works (if you lucky) 2 days a week every second week. All you ever hear is the cables were OR the fibre optic is burnt, whatever.!!! surely a huge big company like you guys knows what PROACTIVE means? I have ...
I applied for the three month free trial and they incorrectly billed me. Now i got lawyers phoning me to tell me to make payment... When i spoke to telkom they said it would be credited and sorted out.. Nothing has ever happended. I been waiting for the lawyers to get back to me to sort it out.. ...
ITS BEEN 3 WEEKS SINCE I PLACED THE ADD BELOW ON HALLO PETER AND I STILL DO NOT HAVE WHAT I PAID FOR! THEY SIMPLY DENY MY REQUESTS FOR A REFUND AND OFFER ME NO LOGICAL EXPLANATION AS TO WHY MY ADSL LINE HAS NOT BEEN INSTALLED! YOUR COMPANY SHOULD NOT BE OPERATIONAL. SINCE YOU HAVE TAKEN MONEY FROM ...
Similar instance to a complaint logged on the 10 Apr 2013. I have an existing account with Telkom for the last 6 months or so - Telephone and ADSL line - I moved house on the 31 May 2013 and requested a line/service transfer to the new address. (I phone through the request on the 14 May 2013) - Now ...
I called 10210 to cancel my business line, I was then told the correct number to call is 10217. After calling 10217 and going through all the channels, I eventually get through only to be told to redial and chose option 1, then option 5. This wasn't correct (option is for new services). So I called ...
ARS 228027 https:///telkom/complaints/failure-to-cancell-adsl-account-1095626 Get your act together and get someone to contact me and try and explain why the it is taking almost 3 months to cancel an capped account. Stop handing out BS escalation numbers because the number is worth less than ...