Our telephone/adsl line was down (not working) last night. I asked a friend to do an online fault report on the telkom website laste night (10/7/13) at 19:00. I immediatly received a reference number. Today (11/7/2013) at 14:00 the line was restored and the problem resolved. Excellent & speedy ...
I report a fault once every two weeks. It takes a week for them to come out and "fix" it, and then it works for a day or two before going back to being unusable. My ADSL disconnects every 5 minutes, and the last repair attempt has left me without ADSL or a phone for a week now. I have ...
Good Day, I am very disappointed in Telkom, I have been begging for help to be assist on a matter, not even a e-mail back to say that we are referring you to the correct person. Mr. Zweli Khoza from Telkom is not repayable at all as I keep on phoning him no answer when you sent a mail he does not ...
Hi I would just like to say KHAYO MNGUNI is a wonderful person, Telkom is lucky to have him on their team. He arrived at our house at 11:30am. Telkom normally has 3 telephone poles to investigate as fixing our telephone lines is a regular occasion - old wires. He visited one house and was told that ...
Ordered a line upgrade mid April... Transferred R 700.00 as requested. A technician was quick to respond and came out within 2-3 days. He informed us that the "infrastructure" was not sufficient in our area and that it would take 2-3 days... He left all of his equipment at our apartment ...
We reported a fault on our line: 021-558-0432, ref no: 16CWK280613 refers. nothing was done. it was reported again: Ref no: 65CWK010713 refers, then again: Ref no: 49CWK080713 refers. Finally on the 10th July, the first Technician came in. He couldnt fix it. It was reported again today and Ref no: ...