Firstly, I got the confirmation sms on the 27th for my line installation. I then spent the whole of the 28th at home, because it is an "all day appointment". The technician finally came to my place and installed the line on the 29th (luckily I was home) and said another technician needs ...
My Telekom internet connection has been down for the past week and despite numerous attempts to get through to the support centre I still have no internet connection for the past week. The call centre number keeps ringing without being answered. Effectively I have been billed for a service for an ...
More than A MONTH without ANY service! I had the service for 5 daqys before it went down!! I've escalated this queries 100 times. I have received 34 SMS's saying my line is being repaired! In one hour!! I've tried to get a hold of someone but the call centre is less than helpful in trying to get ...
Went in to Telkom at Woodlands Mall on the 3rd of January to get a telkom landline. Was told it would take 7-14 days. Within that period a technician came out and said the line is in someone's yard he will need to reschedule. Went back to Woodlands and was told the 22nd Jan was the new date. That ...
I reported a fault on 19 December 2013 and the fault has still not been sorted out and not from lack of trying to get a response on my part. Each technician blames the other, but still not resolve. I actually went to the depot yesterday in Greymont/Newlands and spoke to a lady there who promised ...
I cannot seem to get hold of anyone in the cancellation department when calling 10210. I have tried multiple times over the past week and I get put on hold, listen to over half an hour of music and adverts and then get disconnected every time. The Telkom direct store cannot process cancellations ...