Since the 28 Jan 2014 our phones have been down, we have called 5 agents already and all they say is there is a problem but they don't know what it is... The technicians they say are working on the problem - but you never receive feedback you have to call them and wait up to 15 min before someone ...
I reported my phone out of order Monday 27/1/14 and Tuesday 28/1/14 reference number 75CRZ270114 and to date i have had no come back. ...
Due to heavy weather Saturday evening (25 Jan), my DSL-line was out of order. A technician came to my home yesterday (Wednesday) afternoon, but the fault was on Telkom's side (exchange). The service is now restored, but the internet speed dropped from 6.77 Mbs to less than 2 Mbs. I've made at least ...
My house phone has stopped working on 23 January 2014 as the line just went off and if someone has to phone the house number it goes to another line. I have reported the issue on 23 January 2014 which i was told that telkom's technician will respond within 48 hours however it is now mare than 7 ...
I visited the Telkom branch in Hatfield Pretoria to cancel my telkom data so that I can transfer my ADSL line to Afrihost. Waited in the queue and when I got to the consultant she told me to go sit at a phone and call the Help center. THE REASON I WENT TO THE SHOP IS BECAUSE OF THE FACT THAT I ...
I have been waiting since October for my ADSL business line to be transferred to new premises. I have heard endless excuses as to why the line isn't being installed. First the exchange had a problem which was sorted out. Then they arrive to install to say there are no cables. I have been telling ...