I recently switched over to Telkom because it looked like their service improved quite a lot. I was very happy with the speed and efficiency my details and line was transferred from MWEB over to Telkom. But since then I have never had a good internet connection. I opted to take the 2mbps line (4Mb ...
I logged several calls to telkom, escalated. then its this, then its that. still i dont got internet at my house. after i told telkom I am not home on Tuesdays and Thursdays they rock up at my house last week Tuesday. So they left, now they moved my installation date to 19 February. Is this fair? ...
Good day, I had a new ADSL line installed on 15 January, it worked for two/three days and then did not work at all. I tried to submit a fault on the Telkom App and sent another sms on 20 Jan, but received an sms that a fault had already been sent for that number and had no reference number as the ...
I had Telkom PABX system which did not work and was supposed to be re-installed in the new business premises. It was cancelled on the 27 August 2013 .The solution sold to me did not work properly. I was advised by the consultant dealing with my case Nathi Baloyi that it would be resolved and that ...
When i first applied for a line through Telkom i requested a debit order as i did not want to go manually pay it i thought them taking it off ever month would be perfect so i had given my information and the lady that i dealt with repeated everything to me. 2 months later and i get a phone call ...
Every so often our internet gives trouble, we end up spending hours on the phone trying to rectify the NetGear issue. I think Telkom's after service is horrible as you don't have a support structure in place for your clients. You purchase a modem take it home and install everything set it up via ...