Dear Uber,
About a year ago, you managed to turn a simple billing error into a masterclass in incompetence, dragging me through your so-called "Help Centre."
Since then, I've spent R80,000 with MrD. When I saw my old email thread with your team, I was reminded of just how spectacularly useless your support system is. It's less a help center and more a labyrinth designed to frustrate customers into giving up.
Consider this email a courtesy note: full-bodied indifference.
Kind regards (and good riddance),
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