So after numerous complaints to which the last one I haven't heard anything back from you (apology etc), I get notified that you have credited my Telkom account with the amount incorrectly debited about two weeks ago. Thanks, however you've forgotten you owe me interest. If you take funds from ...
Since 23 January 2014 I have had a screeching noise on my Telkom landline - I keep reporting the fault, Telkom assign a reference number and a day or two later they tell me it is cleared. Pick up the phone to make a call or receive an incoming call and all I hear is a screeching high pitched tone - ...
I'm needing to cancel my Telkom ADSL data account and to do so I've been told I must call 10210 and follow the prompts for the cancellations department. I've tried to do this on 2 occasions and waited in excess of an hour on each occasion without ever reaching an agent. These two attempts where on ...
Our business is located in Nelson Mandela Square, Sandton. Our ADSL line has been down since 15 January. We have called on a daily basis to follow up. We have been told 3 times that the matter has been escalated but we have still not had a technician investigate the matter. This is pathetic ...
Telkom has not been taking the debit orders from my account and I can prove that the funds have been available and that there is no problem with the bank account. However, my services have been disconnected due to non-payment more than a few months in a row which I then have to go sort out and wait ...
Have been trying to call Telkom to do an outdoor transfer for almost a week now, their call centre 10210, is literally useless, on the various 5 times that i have call have had to hold for close to an hour with no one answering the fone. And this call centre only works during business hours, going ...