I have the following fault number on my line 977CTX080114. I previously wrote on hello peter and a week later our line was restored after 2 months without a line. we were privelaged enough to again have a line from 7 January to 17 January. So we were billed fro a line from 7 jan to 17 january and ...
In Sep last year I canceled my Telkom Mobile account as I received my ADSL from Telkom. at the end of Sep a received a bill for over R2, 000 for my Telkom Mobile account which has a flat fee of R350 per a month. I queried this and accounts told me that there was an issue with their system and I was ...
A couple of weeks ago I complained about Telkom not responding to my parents faulty phone. My father was terminally ill and we obviously needed the phone. After about 20 calls, I reported them to Hello Peter and the problem was sorted out, but didn't last long. I put in another fault report and ...
We always read how people Telkom for shoddy service. But I on the other hand, have received nothing but excellent service from them. Their consultant, Ntando was super friendly and efficient in carrying out his duties. His first concern was the wireless modem which I wanted to purchase may not ...
After probably a dozen calls made the past month, I have now lost my sense of humor with Telkom's so-called guaranteed 4Mbps line! How many calls do we have to make (for which we held on for no less than 20-30 min at a time each time before being answered), costing hundreds of R', IN ADDITION to ...
Fault ref no: 887CRK240114. I reported my mothers telephone nearly a week ago and to date nothing else has happened besides giving me a reference number! They even ignoring my tweets! My mother is 78 years old, lives alone and in October was brutally attacked in her house and left tied up after all ...