Several weeks ago I reported the fact taht Telkom is incompetent to deliver any service to me. Then, still no response from them. I cancelled the service about a month ago and yesterday I received an account from then as usual but with the outstanding about and interest. Now I don't know what to do ...
We got a change of ownership on friday, 1.11. And could activate our phone on monday. But nothing happened. We are still without phone and internet and I spend monday nearly the whole day on the phone with telkom and got transfered from one department to another and nobody can help me. Now the ...
Our office line is down once again for the 6th time in 6 weeks. The last fault logged they repaired the line between our office and the exchange. The line worked fine up until yesterday and now this morning it is the exact same problem again. Can we not move up to another line or another exchange ...
The only way to get any sort of help, assistance, attention or results from Telkom is to post on hello peter. so here I am once again frustrated annoyed and seriously at a loss! I have cancelled my lines with Telkom about 4 times since july, every call centre agent promises to take care of it and ...
Dear Tswelopele Thank you for your swift response to my letter of 21 October 2013. Unfortunately nothing has at yet been done by the relevant department. I have not heard a thing from them, and so, I now have had to take action instead by changing my bank account number. It took me a lot of effort ...
My DSL line has been down since Saturday. 26 October 2013 which often happens during a storm.By Monday, 29 October 2013, the line had not been fixed. Reported the fault to Telkom on 10210 for DSL fault reporting. Call was logged and sms received to that effect. Tuesday, 30 October, received sms to ...