I cancelled my Telkom contract 3 months ago, followed the correct procedure, have emailed them several times, called etc. No one gets back to me and the company continues to deduct money from my account for a service I have not been using since 31 August!!! ...
I recently moved into a new place in the CBD of Rustenburg the 31st of October 2013. I requested my telephone and adsl to be moved three weeks prior to the move to ensure it being connected when I move into the new place and have handed the keys over for the old residence. I received an sms stating ...
I moved my prepaid line (with credit on it) to normal line. I am still waiting for Telkom to refund me my credit after three years. Before the transfer, this was processed by Randburg Sanlam Centre Branch and I was promised a refund by them. I have made numerous visits to this branch and others, ...
I went to Telkom to enquire how much I owed and settled the amount the cashier told me I owed. When I got home I realized my husband had paid this amount a few days earlier and went back to ask for a refund. I was told this was not possible and a dispute will be lodged which wouldvtake 2 to 3 days ...
Signed application for ADSL, was told installation would be in 4 days, received a SMS with a ref. no. and a provisional date 04/11/2013. Received a call from Telkom to confirm date and set a time. Well the date can and the time and still no Telkom (could have expected this type of service.) Called ...
I have seen that my ADSL line doesnt perform at the speed it must. Dirk answered the call and at first took a bit of time to look at my problem but it was worth every minute. In fact he got my line to run faster and also gave me a good idea of what could be causing my problems. I want recommend him ...