On Thursday we started having problems with the power on our Telkom switchboard. I logged a call. On Friday an internet technician cameras out, and obviously couldn't help us. He said he would hand the call over to the correct technician. On Monday I called the call centre to enquire and was told ...
Called Telkom for about 3 weeks, whilst in SA, my internet at home not working, they send people to my home that dont have a clue what going on, on the 14 of October I went to Telkom Amanzimtoti, told the lady to cancell my service, till today nothing happened, they cant fix my line problem or my ...
This is now the 6 month that I have the same line fault. Every time I call the call centre they log the fault and i get a ref number, a technician goes out and fixes the problem and 2 to 3 days later we have exactly the same problem. They repair the same problem but it breaks again. All I get from ...
So for about 6 years wherever I have moved telkom has been pretty good with service and such. Recently me and my dad moved to a farm in greenbushes and as I study online, internet is a must. For about the first 2 months since we moved here we went back an forth with telkom both in greenacres and in ...
I visited the Vaal Mall branch several times regarding a problem on my account, including calling the call centre but without any resolve. I made a desperate last attempt to getting my problem solved and I was greeted friendly by SIBU at the Vaal Mall branch. He promised me that he will try and ...
Why are we forced to use Telkom when they can clearly not deliver even basic services. I recently moved into a new complex in Douglasdale and found that there was no Wireless coverage in the complex for some reason. I do need connectivity for work so decided to install an ADSL line as that should ...