We are at our wits end with Telkom! My ADSL line has been down for a week and technicians came here on Thursday and said the issue was beyond their control. One phone call after another I have been sent from pillar to post! I AM LOSING BUSINESS AND MY CUSTOMERS ARE SUFFERING BECAUSE I NEED THE ...
I would like to know, why it is, that a Telkom shop in Rosebank will not accept payment for Telkom accounts while a Telkom shop in Cape Town does. If you wish to pay your account at Rosebank, and you do not have an account with you, you are in deep trouble! You first have to stand in a queue to get ...
We are waiting since Monday for a Technician to come and fix our Telkom line. The only Technician they have is in the hospital. It is not acceptable for a business like Telkom to give this bad service. There are suppose to be more than one Technician. They can't even tell us when they can come and ...
My ADSL line went down, my ISP can't connect from their side. I've tried the obvious home based cable connections and rebootings. Nothing. Reported it last week, Telkom says with a remote test there is no error from their side so we need a technician. I've been waiting since last week 'for one to ...
I made a fault report on the 9th of January 2014 (a week ago), today on the 16th of Jaunuary 2014, at 09:54am I recieved a sms "Your fault is in hand with our tachnical repair division" at 09:56am the same day, 2 minutes later I recieve a sms "Your report reference 830CTK090114 has ...
Trying to cancel my Data package with Telkom and you phone 10210 and hold on for hours. I also e-mailed them with no response - I have sent about 5 e-mails already!!! They really need to jack themselves up, this type of service is uncalled for. ...