I am so angered by the service, feedback & misleading information from Telkom representatives it's unreal. This is alarming as this is our 4th complaint in 2 months & still getting nowhere. I visited a Telkom direct store (Century City) on the 06th December 2014 to pay our account & get ...
Having been a client of Telkom for more than 10 years, I moved my business, from the city to the country. After many delays my lines and a satelite dish was installed. We had so much problems. The technicians were trying to solve the problems of me not having internet access, fax lines etc. After ...
On the 2nd of January 2014 my Telephone line and DSL was moved in the same building from one flat to another on the same level. Technician was here and we tested the internet and phone line was working. The next day service was non existent and since than I do not have a telephone line and no ...
I have a 2MB line which worked fine until 2 weeks ago. I did the speed test at [URL Removed] and found that the max download speed is about 40KB/sec. That is ridiculous, from a possible 2MB to 40KB? I have logged a call but it has not yet been sorted out. Call: #444217 Could someone please take a ...
I am still awaiting for my Adsl Line to be sorted out. Telkom keeps sending technicians out that are unable to resolve the problem. I have had one technician out that advised me that the cable to the exchange needs to be replaced. October 2013. I am extremely frustrated as the faults that are ...
This is beyond ridiculous. This is my third report in connection with the same issue going back to at least mid-October 2013. You can look up escalation reference ARS 235680 to track the history of this complaint. In mid-November, I received a statement via e-mail that showed the following: Total ...