I need to take this opportunity to complement Tenneil Harold on one of the best customer service experiences I have had, The professionalism helpfulness and enthusiasm she showed while assisting me with my Telkom service fault is nothing short of outstanding. Well done! ...
I had a problem with my internet/e-mails and had to phone twice to try and get the matter resolved. The folks at the centre are always so patient and helpful and although it took an hour on the phone, my problem was resolved! Sorry I didn't write down the name of the lady who eventually sorted it ...
Reported and escalated more than 12 times, even went to Clearwater mall Telkom. Please help me... ...
I have Basic uncapped ADSL line service from Telkom installed in November 2012. I am going to move on the end of January 2014 to Deneysville in the Free state near the Vaaldam, currently I am staying in Vanderbijlpark. Deneysville is about 20km from Sasolburg witch forms part of the Vaaltriangle ...
So applied for an ADSL line. This past Friday the technician come to install my line as promised. He told me that they made a technical fault and placed my order on the wrong distribution box. Apparently there is one closer to my house than the selected one. Question. How long will it take to ...
I had a problem, where Telkom sold me a contract for R 99.00 over the phone and then proceeded to charge me R199.00. Then after me explaining that they did not tell me the contract costs R199 I proceeded to return the phone and not take the more expensive contract, NOW THEY BILLING ME FOR ...