I applied for an ADSL installation on Friday the 10th of January and was so impressed with the service and the communication, especially considering the bad reputation Telkom usually receives. Then by Monday I received and SMS for the installation to take place on Wednesday the 15th of January. Wow ...
Hi. I am currently on a Telkom 4mb line. My line has been very intermittent and i get 1100ms pings on certain days and overall speeds that are 10-30% of what I pay for on monthly basis. I have been very patiently waiting for the line upgrades to happen. According to the table below (from telkoms ...
Our telephone wire fell and then our wi-fi was disconnected. We called Telkom on tues (14/01) at around 11am and they said their technicians would come during the course of the day. No one came. We called again on wed (15/01) at around 2pm abd they told us the same thing. Once again, no one came. ...
I e-mailed [Email Removed] to cancel 2 telephone lines. They phoned back and said I must send 1 letter per line. This I did and 2 letters were sent on 25 Sep 2013. To date the lines have still not been cancelled and we are still being billed and our bank debited each month. ...
I have been trying to cancel my Telkom line for week, and have no luck. The call center phone number is always busy - I've been trying to reach them for weeks, and holding for 30 minutes at a time! No ONE answers the phone!!! I went to their office - they cant help me, I must call the same call ...
My Telkom-mix contract had reached its 24 month expiry date so I decided to convert to prepaid. On the 24/12/2013 I was told that it will be done and all I needed to do was pick up the SIM card in 2 days time. when I go back to fetch my new SIM card, I find out that the lady that helped me was on ...