I drove a 180km to upgrade my cell contract. I was told i could upgrade there and then. After choosing a more expensive option due to stock limits and wasteing 45min filling in everything i was told i have to come back in 7 days. The only reason that was given to me was that the computer said so ...
We have reported a fault on our line four times, getting a different reference number each time. Someone comes out, has a look around, does nothing, says that they will get back to us. Never do! Run a business from home and cannot carry on like this. Tried escalating with no luck. Terrible service. ...
I put in a order for a new phone and ASDL line. do Broadband package. 6 weeks later I still don't have anything. A technician came and fiddled with some lines here a few times, but left blaming the switchboard that is faulty. Trying to get an update has been a nightmare. They don't answer emails, ...
I reported a fault on my telephone lines (landline and internet) on the 8th of January 2014. I have phoned Telkom Business fault division every working day for the past 6 days. I have various reference numbers including an escalation number confirming these calls. Today I was told the technicians ...
I applied for a new business line for our company in November last year, signed the contract, paid the required amount. First technician came out walked around and left without telling us what the status was. I had to phone Telkom and they said that a new Technician will come as they technician who ...
On 20 December I requested to move my ADSL and landline to a new residential address. And since then I have had just no joy at all. First they cancelled the order, then re-opened a order after I had to call them. Then just nothing. I have called several times and no one seems to be able to assist ...