I made a booking on SAA to currier live fish from Cape Town to Bloemfontein. Booking number given ccascrtcptbfm311 to me. Departing C.T at 14:20 on SA 1089 and arriving at 16:05 I sent our driver, only for him to call me (on his own cell) a hour later and tell me the flight was cancelled. When I ...
20 people were bumped off the 20h00 flight (final flight of the day) to Jhb. 1 man in a wheelchair had already been pulled off the 18h00 flight when @ the door of the aircraft with a boarding pass. There was no communication between airline staff & the inconvenienced passengers, a passenger who ...
My flight from Cape Town to Washington DC on 28 April was delayed with an hour. As a result the aircraft landed at ORTIA an hour later and I had to run to reach my gate in time. The staff at the gate insisted on searching through my hand luggage despite it being cleared through the official ...
Where do I start? My wife and I flew SAA CPT-JNB-GRU-SCL-GRU-JNB-CPT. OUtbound our bags were missing 2 days and inbound to SA it was lost 3 days. Upon receipt of the 4 bags, they were damaged. We took them back to the airport for repairs and went to collect a week later and the bags were not ...
As SAA are the only carriers flying between Cape Town and East London their prices have become exorbitant as any passenger between these destinations will agree. But that's not what I'm writing this about. We boarded our flight SA1375 to ELS and entered a freezing plane. Still no problem, this is ...
I was returning to Jhb from Cpt last Sunday evening. After boarding the 18:00 flight - SA362 we were told to disembark due to technical issues. After waiting in a queue and having other passengers assisted before me that were actually behind me in the queue, I was moved to the 19:00 flight - SA366. ...