Form my business, i except, and rely on the SAA website to be functioning, yet.. for the last month, the website has been down. Iv tried calling SAA, but their incompetent staff knows nothing. When do u intend fixing this??? ...
For all you pet lovers out there think twice before booking your pet with SAA!!! I came to Brazil in December 2012 and booked my cat in as cargo on SAA, I was told by the S.A cargo team about the documents that I needed to organise and present to them before the departured flight which I had ...
I booked a voyager ticket to Mauritius 8 months ago and I'm still waiting for confirmation. I have been in contact with SAA via Twitter and was sent direct messages assuring me that the situation would be dealt with and that i would receive email correspondence. I have received no such ...
My lift to the airport had an emergency on Friday 26 April so I had to take the Gautrein. I booked in on-line well in advance. I arrived late but the service desk still printed my ticket because I was already checked in and I went through the security gates. There was a bunch of people standing at ...
I am a frequent traveler on SAA and recently decided to sign up for Voyager. Unfortunately, whenever I travel my miles are not uploaded. When I try to claim them online; the website always unable to do it. I have a feeling they just hope customers will get tired of trying. I sent an email and I am ...
In October 2012 I flew with SAA to LHR and back. During my return flight I had to go via Johannesburg to CT. I checked in my luggage in JHB for the flight back to CT. On arriving back in CT, my luggage did not arrive with me. I was told it was still in JHB. They delivered my bag 2 days later with ...