Hi, i would like to bring to your attention, last night we missed our flight, and so when arriving at the airport we were informed to buy a new ticket. no problem at all, we missed our flight, and we take responsibility for that, however we then get quoted R 4, 700.00 for a ticket that is selling ...
On Monday, 13 May 2013, I contacted SAA in order to change flight details for 2 family members. The tickets were bought in January 2013. After the agent informed me that she is going to email me documentation which I must complete, along with copies of our Credit Card (front & back) which I ...
TOBEKA GLOVU has obviously had no training. She is the most unfriendliest air hostess I have ever come across. In fact I took a video clip of her whilst serving passengers, she NEVER SMILED, NEVER HAD A FRIENDLY FACE, it seems like a difficult task to serve her passengers. How can someone be in a ...
I was 2 min late for my flight. The boarding time was 19h15pm and the departure time 19:45pm... and at the ticket office Darrin Peters the Team Leader said there is nothing he is going to do to accommodate me. With a smile on his face, he said you will have to pay the fine of R1100.00 I am not a ...
Booked SAA flights from Cape Town to Johannesburg, late June '13. Actually, it was booked via Emirates, who is in partnership with these nitwits at SAA. Took the booking references and wanted to manage my booking online - they didn't work. Emailed to sort out, call centre, they sent me the very ...
On the 7-Jun I was travelling on SA 336 from CPT that landed at O.R.Tambo around 16:05. Upon arrival we had to wait for our luggage for almost 20 minutes, after receiving the luggage I realized my padlock was broken, luggage tempered with and my bag was damaged on both the zips, meaning I will not ...