I was returning from an overseas trip. I entered SA at OR Tambo airport where i had to collect my baggage and recheck it for CT. My lock was still on when i checked it in at JHB check-in, when i collected my bag at CT Airport the lock was cut off and the bag was scratched in. All bags inside my ...
I have been trying for the past 36hours to redeem voyager miles using the self help function on the website, but to no avail. The same applies to call any of the numbers for the call centre. Pin numbers simply dont work and no operator is ever available. ...
Flying back from India I had booked 3 flights on SAA. I arrive at the Chennai airport but their is no SAA desk and no one knows about my flight. After much investigation I discover that I have been booked (by SAA) onto India Airlines. (Thanks for letting me know). My flight was delayed by 3 hours ...
On tuesday 4th june the flight SA56 to Accra was delayed by 5 hours - for a technical problem Passengers were left waiting in the plane then moved to another plane. The apologies were very thin, and to top it all, the luggage of passengers to ivory coast were? lledgedly"off loaded in Accra and ...
This isnt a complaint about the service or the staff but about the useless online booking site. I tried last week to book and it keeps giving me an error message. I phoned more than once and was told the system on their side is also down. Fair enough - this happens from time to time. But each time ...
Your domestic business class lounge at ORT (the economic hub of SA) has reached it's expiry date (3 years ago) compare this lounge to the rest of the country = abysmal. from the furniture to the cutlery and the food... as our flagship airline I expect better... ...