I am a Senator member of Star Alliance (equivalent to Platinum voyager at SAA) and have had the following incident. I had book a flight in Business and First Class from CPT to LHR via JNB and ZRH. I had my normal luggage plus two additional boxes of which one was an Apple 27" Display. When ...
On the 20th april my husband and I travelled from Dar es salaam to Jhb When we reached Jhb we were told that none of the passengers bags had not been loaded onto the plane from Dar es salaam We received our bags 24 hrs later at home 1) Our Cellini bags were badly damaged 2) our Locks were broken ...
Called SAA Voyger today to use my voyger miles to book avechile. Spoke to a consultant by the name of Lungise who advise on the process. When i asked him to check my voyger miles he noted that it was low %&did not reflect the transactions that i have informed him of. I then enquired on what i ...
Called SAA Voyger today to use my voyger miles to book avechile. Spoke to a consultant by the name of Lungise who advise on the process. When i asked him to check my voyger miles he noted that it was low %&did not reflect the transactions that i have informed him of. I then enquired on what i ...
I have been having problems with my SAA Voyager account due to them having multiple accounts for me, one in my maiden name and one in my married name. I sent an email to them on 22 March to the address [Email Removed] I attached my ID document and asked them to amalgamate my accounts, as advised by ...
We booked flights on SAA using our Voyager miles for a round trip to Durban, flying out tomorrow Friday the 14th of June. Our flight confirmation was sent to us via email on the same day the flights were booked, namely 6 June, and everything seemed to be in good order. This afternoon (Thursday 13 ...