I have been looking for flights from Pietermaritzburg to Ndola, Zambia for myself and my son of 4, and the website [URL Removed] gave me a few options (the screenshots of which i have available as proof). I sent the four alternative trip dates etc to my husband in Zambia to confirm, and set up ...
2 years ago: "A whole bunch of my goods where out of my locked bag by SAA staff, they said they would investigate and reimburse me for my loss, That was 5 months ago, I guess I will never be reimbursed..." SAA contacted me to fill in claim forms ect to keep me quiet, but since I filled in ...
Today myself and 300 other People flew to Frankfurt with SAA. The flight was delayed from 7:30pm to 1am. The very first announcement made was after midnight - to tell us they would make an announcement in another half hour. No-one was there to manage the situation or even convey basic courtesies ...
When I went to check in for my flight to Hong Kong I couldn't find terminal A for SAA then asked an employee and she gave me an attitude and refused to answer me. When I politely asked her "excuse me where is terminal A? " she responded with "hello how are you? " then I said ...
Bought our tickets 6 months ago. This plane has been scheduled for about a year. Catering delay plane for over an hour because they have neglected to bring food out. Hardly a surprise schedule. Flight crew embarrassed and angry at the inefficiency. Can't blame them. Is SAA a first world airline? - ...
The reasons consumers register with loyalty programmes is to receive an additional benefit for service preference for loyalty towards the brand. These are my main reasons for joining the SAA Voyager Programme. SAA forms part of the Star Alliance group, therefore my preference of air carrier will ...