On the 30 March 2013 i authorised 2 Voyager awards to be issued prior to expiry of awards at the end of March. I received 2 emails confirming the withdrawal of these 2 awards. Very basic emails that read as follows: "An award has been withdrawn from Voyager acc. xxx. If you did not authorise ...
My family and several other passengers were bumped from a Johannesburg-Perth flight last night because they overbooked the flight. SAA offered us flight vouchers for a later date (but you still have to pay the tax, yet they only pay tax on actual passengers, so they are just pocketing this as ...
4.10.2013 Flight SA 1014 Bloemfontein to OR Tambo which was to depart at 16:30 had so many delays, reasons of which I have no idea, had a 3.30 hour delay!!! Only departing so I believe at 20:00!!! Time now is 19:23 and I am still sitting in the departure lounge at the Bloemfontein Airport!!! ...
I requested the cost of upgrading on the 2nd of October - after being asked to my booking code for the flight on the 5th of October - I have received no feedback on the query- further more saa does not provide feedback to clients who purchase flights online - of their code share partners - so I had ...
We recently made use of SAA for our Honeymoon to Mauritius. My husband went all out and booked business class tickets for an extra treat. The flight there was absolutely amazing, comfortable, food great and service excellent. On our flight back, Saturday 31st of August 2013 at 17:25 we were ...
I am a frequent flyer who has been battling to get my missing miles awarded to me due to submissino failure on SAA Voyger side. This has been failing on SAA side for a year now without them notifying me. I noticed my status is not improving and my miles not increasing. This is when i called then to ...