On Fri 15/11/2013 11:32 I e-mailed [Email Removed] with a complaint about flight SA 578 on 13 November: The flight was very late and caused me to miss the Gautrain: I wanted a refund of the R300 taxi fare. I had various other complaints around poor communication, "dinner" that consisted ...
On the 4th of April I wrote the below to SAA voyager: In September 2012 I used my voyager miles for a one way trip for my father to Mauritius, a further 18 000miles was redeemed via the SAA site, I am not actually sure how to redeem miles via the site but have been told it was done. I had already ...
I have been an SAA Voyager member since about 2002 and have always had trouble contacting them via email / call centre and the problem has just become unbearable of late! I have been trying since March this year to contact SAA Voyager to ensure my trip to Thailand (march/april) my trip to the UAE ...
SAA cancelled all direct flights from Cape Town to destinations other than Africa destinations, hence becoming a regional airline, Gauteng only, as oppose to a national Airline. The result of this is that passengers from Cape Town flying to Europe is unable to upgrade to business class, using their ...
I booked two tickets from SAA online booking, 1 hour later I found I made a mistake with the last name and surname. Then I called SAA they told me that they can cancel it and refund me with a deduction of R285 for administration fee and I have to make a new reservation on the same day and the same ...
Just landed after being delayed from PMB on Airlink. The delay was blamed on the weather which I accept, but the problem is the incredibly poor manner in which it was handled. We were first notified of our delay 10 mins before departure, at which time the incoming flight had not left Johannesburg. ...