Even after speaking to a further 2 people, the same ones are never available, I have not as yet received my money back. This is what I get for being a loyal customer... ...
At the very last point before boarding the plane, people will be told that their hand luggage is not the correct size according to the SAA standards, and that they are only allowed one item or suitcase per passenger, which myself fully agree upon. Then the tag on their luggage will be removed and a ...
SAA Cargo was contracted on Friday 15th November to freight an exhibition stand to Accra for a specialist exhibition. Cargo fees were paid upfront under way bill # 08314679265. After running around in Accra for three days looking for our cargo we eventually discovered that the stand had not left SA ...
On a return flight to Dbn, my sons booster car seat was lost. It was returned the next day with out the protective cushioning. Suppliers do not stock covers for these seats so the seat is now useless. I have made numerous calls and emails all of which go unanswered. I was told that the claim would ...
We had a flight booked for 12pm on 7 November. Since we have a 4month old baby we chose to fly business class and selected seats in row 1 for the bassinet. However upon checking in, we were told there is no space for us on this flight and we have to wait an hour before flying. I dont have to ...
So far Absa got someone to call me once to say they have not succeeded in processing the refund. The last four calls Absa has not been available while "Lebogang" also does not bother to call back after promising to do so. Absa refuses to return any calls. Spoke to "Pontsho" ...