Two weeks ago, I travelled on Airlink to Joburg from Maritzburg. On arrival at my office, I realised one of my suitcases was not in the shuttle. I returned to the airport and it was nowhere to be found., I phoned information, lost property for 4 days to no avail. I had recalled taking the luggage ...
Have been trying to get an invoice for days. Why don't we just get the invoice as soon as my payment is made. This is not the first time and why must I go and request the invoice. I paid and I got a confirmation then i am told to wait 72 hours for a simple invoice. The system is not good for 2013. ...
I enquired numerous times about my voyager account. No air miles were updated on the system, now it seems that I have 2 accounts (still get all the promotions), both without any entries. No one comes back to me to try and sort it out. Emails to [Email Removed] don't get answered at all. ...
Flight SA309 on 8 Nov2013 Counter B51 Check in Officer: Sielo I arrived at the airport at 06:35 for a 07:25 flight. Unfortunately I was not aware that my ticket was cancelled. However, Sielo took the time to establish that the ticket was indeed cancelled. Notwithstanding this, he booked me in, and ...
I have now unsuccessfully tried to get my SAA Voyager ticket finalised with SAA. After numerous attempts with the call centre and multiple promises and commitments that my issue will be dealt with, I still have no feedback and assurance that the issue has been dealt with. The agents in the call ...
For the last two weeks I have been unable to book flights on the [URL Removed] website. After making a selection of the specific flight/s (that do show as available), soon as one presses continue, it states "Your flight selection is no longer available". I have tried using Saver, Plus, ...