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SAA
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SAA
Luggage recovered

Two weeks ago, I travelled on Airlink to Joburg from Maritzburg. On arrival at my office, I realised one of my suitcases was not in the shuttle. I returned to the airport and it was nowhere to be found., I phoned information, lost property for 4 days to no avail. I had recalled taking the luggage ...

SAA
All I want is an invoice

Have been trying to get an invoice for days. Why don't we just get the invoice as soon as my payment is made. This is not the first time and why must I go and request the invoice. I paid and I got a confirmation then i am told to wait 72 hours for a simple invoice. The system is not good for 2013. ...

SAA
Voyager account

I enquired numerous times about my voyager account. No air miles were updated on the system, now it seems that I have 2 accounts (still get all the promotions), both without any entries. No one comes back to me to try and sort it out. Emails to [Email Removed] don't get answered at all. ...

SAA
Great Check in experience

Flight SA309 on 8 Nov2013 Counter B51 Check in Officer: Sielo I arrived at the airport at 06:35 for a 07:25 flight. Unfortunately I was not aware that my ticket was cancelled. However, Sielo took the time to establish that the ticket was indeed cancelled. Notwithstanding this, he booked me in, and ...