Policy paid out to 2 of the 3 beneficiaries on 18.06.2013. Why did Mr D R Baker not get paid his portion. problem seems to be that he lives in Australia!!! Phoned call center on 0860102274 on 26-9-2013 and spoke to Leroy who put in a query regarding payment and said would send me an email. Nothing ...
Complaint started last year when no service was provided when I took my Mom to submit the claim forms for the policy. Apology received and accepted and had to wait for estate account to be opened. Received all docs and resubmitted to Anah on 18 September only responded 26 Sept. Anah requested me to ...
I am submitting this report on behalf of my dad. We went to the Southgate branch on the 04/10/2013 to surrender his policy, we were then told by the receptionist that no one can help with that type of Policy only one woman can assist and its her lunch time. Despite all that Susan Christopher ...
I wanted to cancel my educational policy on 1 October 2013, however, on 2 October 2013, I called Group Schemese in Pinelands to inform them that I would like to reverse the cancellation of the policy. Long story short, called Group Schemes, and the lady told me they cannot cancel the policy without ...
My Mum passed on in 20 Oct 2011 and we started the claiming in 2012 round about April process for her pension retirement and up until this day we have not received the response from the trustees. to make matters confusing we do not receive any feedback as to what is happening, i've tried all sort ...
I opened a new FNB account and used their Debit Order Switching option to move my debit orders across. The process has been painless - except for with Old Mutual. Old Mutual confirmed the switch and that it would take effect on the 1st of October - and then debited the old account. I went onto ...