Horrified that pay out not done, no one told me there was a policy since 2001 and mixed my banking details with my husband!!! We are about to move from Old Mutual, all 4 policies! We were to! That is our hard earned money and you play with it! ...
I have an account with Old Mutual and every month thye debit my account before the salary goes through and this messes up my account as the statement is now full of dishonoured debit orders. i have tried on numerous occassions to get them to correct this but they only read my emails and never get ...
I have a savings account with old mutual I am trying to make a withdrawal from my policy and I am being told it takes 7 working days and I really feel this is not on, it takes people two days to get a loan but 7 days to get access to there money what's this all about I need this money with in ...
Hi, i am really saddened by how you guys handle our claims... iam angry infact.. WHY WOULD A CLAIM TAKE WEEKS? MAKES NO SENSE!! been to the Mabopane branch twice (helped by Cornie who was totatlly helpfull) and iam still waiting because they told me my claim is sent to the head office and the head ...
Old mutaul has the worste call centre ever, they forget that peopel calling in might be wanting to take out products... they take too long to answer, once you key in what you want if its wrong they just drop the call and you will have to call in again (even if you were on the line for an hour) they ...
I went to the bellville offices on the 27th for a refund request as the person that i opened a funeral policy for died the very same month which was feb 2013 and i totally forgot to cancel the premiums and only realised end of September and i submitted all teh required documents. I was then told ...