I requested my existing Life Cover (4 years) be increased. Went for a medical and was advised to wait 7 working days. My husband applied for the first time and was vetted within 48hours. It has now been 30 days and still I am waiting on my documents. THANKFULLY, i have the best Broker - S. ...
I cancelled my policy in July and to date am still been debited. the stop order is not cancelled and nobody returns emails into why this is happening. I feel sorry for anybody doing business with this company as the complaints department is not even worried about you. So many mails have been sent ...
I went to cancel my policy at the Pretoriam CBD Old Mutual and some guy U think surbame Chauuke (venda/Shangaan) gave me such a bad attitide baltantly refusign to assist me and giving me the clalcentre number so that I can call and all because he wouldn't accepts the residential address on my ...
I needed to surrender a Policy with Old Mutal, two weeks ago, I took the relevant documents to the Cresta branch, only to find that my policy applicaation which I had done telephonically had incorrect details. The person that took down my details changed my id number from 760229 to 7600301 (for ...
On the 01/10/2013 I did a policy claim and they told me the payment will be in my account after 4 to 7 days, still the is no payment in my account today after 09th day. Yesterday I made a complain though old mutual website using their complaint form but I did not receive any feedback from them. ...
I have never in my life had to run around for my money, I have been loyal to you for 5 years now and nobody can give me the correct information. I spoke to Sue Anne on my last attempt and received a policy for Mr Sithole, I can see all his information (dont even know the man) policy number, ID ...