I was missold a policy by a certain Mr Isaac Nkwinika from the Polokwane Branch. I met with Mr Nkwinika to discuss a few options relating to a life policy. We discussed a policy with a Surrender Value so I can use it as security for one of my businesses. Unfortunately, I didnt have time to complete ...
This message is more directed to the Company Stakeholders responsible for day to day operation at the Branch in SouthGate in particular for offering service on claims/maturity submission. I arrived at the Branch on the 28th Sept 2013, Time :9:45AM produced my documents to the Lady at the reception ...
I took a few life insurance policies with old mutual few months ago and an investment policy my broker did not advise me on when will the policy pay out and how does it pay out ..in July my father passed away when i called my broker to find out if me father policy will pay out he told me he will ...
Received letter from Old Mutual, emailed customer service as indicated in letter. Automated response by email No further response, even to further email. Customer service... lacking ...
I took out a disability policy from old mutual. In 2012 I put in a claim for both disability and critical illness. I had to haunt them to give attention to my claims. The one on disability was eventually discontinued, by that I mean they paid back my premiums refused my contract before even letting ...
Hi there I have not got any joy from you guys at all, i called the headoffice trying to lodge my request for my polices to be cancelled for over a month but got no joy, firstly when i call i keep getting transfered to the department which is suppose to help yet i wait for more than 10 mins being on ...