I requested my services be cancelled with Neotel in August 2012 due to their lack of service and my account being tripple the amount of what i applied for, I was advised that i had to give a months notice. I have sent email after email and have called the JHB and CT branch on numerous occasions, i ...
I cancelled my Neotel contract via email and telephonically 1st November 2012, reason they suspended my account even though I never missed a payment as it was on debit order, I received confirmation back that it would be handed over to the accounts department. I mailed and phoned on numerous ...
We bought a Neotel wireless device which has been unable to connect to the internet since the after noon of the 31st of January. Today is the 4th of February. We have sent daily emails though to customer service and four days later still have nothing except an automated response that they have ...
UTTERLY DISGUSTED! with service rendered even when stated by responding agent. I have yet to receive a call or postivie feedback (and this case was suppose to be a matter of urgency). Complaint was escalated from August last year followed up again in January and still waiting while my account is ...
I closed the account in April 2012. Ever since they pester me with an amount I do not own according to their own statement, They also deducted unlawfully debit orders for two months-May and June 2012 although the account was closed in April. Endless e-mails, even to the CEO to no avail. Their debt ...
I have been paid up with them since December 2012 and they are too useless to log the payment so i have been listed with lawers, my live has been suspended, and now they have done a deduction that is 3 times as much as i owe!!! i have physically taken them the proof of payment, faxed it through to ...