Dear All, I have spoken to customer care many a times in the past since 8th of November 2012 and requested over phone for termination of contract. Now when I called customer care "on 6th February 2013", this guy "Katleho" tells me that I should send a letter to the email address ...
"We have had an ongoing problem on our lines for 3 YEARS!!! We have been sent from pillar to post its now gotten to the point where we are losing business our calls drop, theres a continues echo in the background, the calls break up, our applicants cant hear us... everytime we phone they send ...
We had our signal cut by Neotel and after months and months of queries, we were still charged and held to our contract. We asked for technicians on numerous occasions only to be messed around and told "we will get back to you". After sending a technician eventually, we STILL had no signal ...
The account for 011 023 2992 was cancelled on 22 Nov 2012. End Of Dec 2012 the account was still debited. In mid Jan 2013 I confirmed that the account has been cancelled and again at end of Jan 2013 the account was debited. I have spent over an hour already just today being chased from pillar to ...
Hi there, We have a problem with Neotel every month, They invoiced us few time on the wrong contract (we have a 5 Gig contract and the invoiced us for a 3 GIG contract and started to invoice out of contract data after the 3 G were finished, making our bill much higher that it should have been). ...
I bought Airtime at Mr Price woodmead to recharge my neotel phone but i kept getting a recharge error message on the IVR. Called the call centre to get assistance and i spoke to someone who told me to reboot my phone and i did. tried to recharge again but kept getting the same error message. I ...