I ordered a Neotel phone late last year and was promised the phone would be delivered in a set amount of days. The phone never arrived and I decided to call Neotel to find out what was going on. My application hadn't't been sent out and it was now going to take even longer for the phone to arrive ...
Closed my account November 2012, paid final statement. Yet I AM BEING HARRASED, via sms and e-mail. Spoken on several occasion to Neotel, still being HARASSED, now an other brigand Mcroberts keep on harassing me WHY I DONT KNOW AS I DONT OWE YOU MONEY I CLOSED MY ACCOUNT. considering laying a ...
I dont understand why first agent told me I had used around R200-00 on my credit and when the line was suspended for the first time they said it was for rica and I phoned Karabo about it and she activated it then it was suspended again for the seconded time within a space of 7days and I called the ...
I took ownership of a device from Neotel for internet service. When installing the device at my residence it did not work as there was no signal. I took the device back 5 days later and requested they cancel my contract due to it not working. They agreed and I signed a return of goods notice. To my ...
I purchased a NeoTel MiFi service to get wifi for home. After receiving the router, I had to spend 1 hour on the phone (being passed between tech support/customer services/accounts) to try and activate the device, which they told me would take 1 day. The following day the device was activated, ...
So tired of calling the call centre to resolve issues with my account!!! Staff are mainly incompetent and don't follow through!!! Bored, tired and fed up with Neotel's lack of customer service! ...