I never get my statements from NEOTEL, but they manage to hand-over my account EVERY MONTH to McRobert Attorneys. I have emailed them since the the 8th of January, spoke to a hundred consultants, and still no joy. Now my service is suspended due to non payment - because I have not received a ...
Our neomail stopped working. We can not get through to a consultant in the call centre, after over 30 calls, and holding and holding. Eventually the call gets disconnected. We then looked up alternative contacts on the website. No response from any of the e-mails sent to them. The on-site complaint ...
As I can see there is so many complaints regarding Neotel and there service... i do not think this will even help complaining about?? We have been paying for a service now for 4 months, changed from telkom to Neotel for a landline and ADSL. Since then no ADSL?? after 1000's of calls and still no ...
We have had an ongoing problem on our lines for 3 YEARS!!! We have been sent from pillar to post its now gotten to the point where we are losing business our calls drop, theres a continues echo in the background, the calls break up, our applicants cant hear us... everytime we phone they send a ...
Still no resolution. Escalation is required, or a refund and compensation. I continue to have endless connectivity and speed problems, eg. Have tried several different locations, and the connectivity is on rare occasions, available, and mostly not, or very slow. Please resolve ASAP. I have lots of ...
I have had issue with my potable phone reception fir months. I have called the call centre 3 time over 3 months Oct - Dec 2013, asking for someone to check the signal in my area with promises of feedback - with no one bothering to reply. on 18 Jan decided to go into the walk in centre in Midrand. ...