I signed on with Neotel in February 2013. I phoned three times to say the Internet Service was not working and was told they would deal with it, then I was told there was a problem in the area and they would deal with it and then I was told that at the present time nothing could be done. I gave ...
Hello Neotel Its the 28 of Jan today and I still have no phone as promised by your response so that meens my phone is another week late and that my problem is not been resolfed for a month now. Neotel is the worst service provider in sa and I would like your to cancel my subscription Dusty ...
I have been having a problem with the customer service, technical center of Neotel, with issues on two lines which I have with them. Initially I battled to get them to sort out these lines. Their initial solution was to replace the wireless handset they issued me with, stating that there is problem ...
I have been calling Neotel for the past three day, the phone keeps on ringing, there is no respond. Yesterday i got through, i was helped by a lady called Lerato, but she was in a hurry to help me, she took my details and said she will get back to me, I'm still holding my breath. ...
Last year (2012) at the end of august i had cancelled my two accounts with Neotel due to me having no use for them any longer, i still have the emails record with the accounts being cancelled which was sent through to neotel, about 2 months after that i still receive sms's, emails with statements, ...
Very poor service rendered by neotel! This is a follow up to an unresolved issue going on for 4 months now. I was given a call by neotel agent "mupule" to advice me that I am due an upgrade. They are covering me a 10 gig data buddle over & above what I was currently getting for the ...