I joined neotel in 2010 with a 1.5gig bundle at R239 a month, on a month to month basis. A year later they notified me via email that they are changing their service from 1.5gig to 2gig for the same price and asked if I would like to be upgraded, which i did. Now in 2013 I just so happened to go on ...
Since moving from Telkom to Neotel, we had to log 4 calls with them to resolve issues during the implementation of the new PABX. On all 4 occasions Neotel left me speechless with their fantastic customer service! They return phone calls and emails in record time, they have great technical resources ...
Hallo BIG THUMBS UP to your technical guy, his name is Gift (forgot to ask him his surname) He assisted me tonight to sort out some technical issues I had with my outgoing email :-) Thank you, very friendly guy ...
I cancelled my account with Neotel on the 28th May 2012 and received confirmation of receipt of the email. Since the above period my account continued to be debited As follows: 30th May - R 422.47. 30th June - R 336.42, 30th July - R 346.78 30th August - R 534.66, 30th September - R 322.04, 30th ...
It comes as no surprise to me that after originally fighting with Neotel for 3 months to activate my voice-mail, that I am once again sitting without an active voice-mail service. I don't know how one is expected to remain content with a service provider who seems to do nothing but aggravate their ...
Last week i received a call informing me that all my requests have been fufilled and my phone will be put onto prepaid immediately. they apologised for the error on their side and said that i will receive a full credit for the months that i have been debited till current. today i receive a ...